День из жизни бизнес тренера...

       How do you usually treat your interlocutor that behave confident?..With respect? With trust?        How do you usually treat a person that look at you suspiciously?.. Probably, distrustful. It's so important to realize that the inner state  of your interlocutor  affects  your attitude and perception about him. This works same for him: your inner state effects his perception about you and your message! Our inner world is usually affected by emotions we experience at the moment of communication. Let see how does it work. Imagine a situation. You established an appointment with somebody. This somebody is late for 10 minutes. Now imagine 2 scenarios: 1) This somebody is a lovely person you care a lot and like unconditionally. What would you say to him or her when she would come?     "What happened, sweetie?"      "Oh, so glad you arrived, I was really worrying what happened"     ...

     How many of you think that communication in the team is crucial  for high performances and trust feeling?      How many of you saw how inefficient communication could effect negatively welfare of the  employees particularly and companies in general?       Usually our communication is effected the most by our emotions. We make a lot of assumptions, we experience negative emotions, because we react in a certain way to the things that  happened.       I experienced by myself that every time I see an unfair treatment from somebody to anybody around me or myself - I got on fire and can explode in criticism or  rude tone. But many people who deal with me could not describe me as impulsive or offensive person. And that's because I explore myself a lot to understand why do I have these reactions. For example, why if somebody from work calls me in weekend, it may irritate me. I know that in this case my emo...