How many of you think that communication in the team is crucial for high performances and trust feeling?
How many of you saw how inefficient communication could effect negatively welfare of the employees particularly and companies in general?
Usually our communication is effected the most by our emotions. We make a lot of assumptions, we experience negative emotions, because we react in a certain way to the things that happened.
I experienced by myself that every time I see an unfair treatment from somebody to anybody around me or myself - I got on fire and can explode in criticism or rude tone. But many people who deal with me could not describe me as impulsive or offensive person. And that's because I explore myself a lot to understand why do I have these reactions. For example, why if somebody from work calls me in weekend, it may irritate me. I know that in this case my emotions driven up, because I do not like when somebody feel in right to encroach* on my personal time.
I guess, you had a lot of same situations, when you feel an emotional reaction to the certain circumstances. The higher the reaction - the more times this thing repeated in your life.
So, what do I do with my emotions? And how do I build my efficient communication with others?
1. When I feel huge emotional wave, I breath ones deeply and exhale calmly and slowly. If it doesn't change my inner state and i steel feel angry or exited I repeat It one or two times more and then i feel much calmer. Then I can switch myself to the rational part of the brain.
2. As you probably already know our left part of the brain is responsible for data and logical thinking (the right one for emotions and creativity). So, by breathing deep I prepare my brain to switch for logical solution. My focus is on "what can I do now?", "Do I have enough information to make a decision?"
In case of weekend call my thoughts usually reflect this: Is it an urgent call? If "Yes"- the person can message me. If "Not"- It could wait till Monday.
And also "Is it good for me to not to answer? - Yes,because I protect my personal time and make clear rules in communication by not answering".
Also" Is it good for the person that called me? - Yes, because he/she has other options to contact me if it is something really important and urgent. And if it's not important and urgent, then this person will learn to plan his/her time better in the future to deal with me in the working days"
3. After my decision I am able to "play" in my head the scenario about how will I discuss with this person about respecting our own space and time? And then I can again switch to emotional and creative part of the brain- the right one. Because now, I am focused on positive solution. And I usually create a very interesting story or situation, when my colleague is able to understand deeply my position and even maybe learn something.
So, let's overview the method I presented above to deal with emotions in communication and "safe" your good relationship:
1. Breath deeply!
2. Focus on logical solution, that you are in charge to make (try to not depend on others).
3. Create an interesting and positive scenario to discuss about the issue with the your colleague about the problem. Do not forget about positive and solution oriented focus!
Good luck and share this information with your friends, if you find it useful! Thank you!
Encroach* - to gradually take away someone else's rights, or to take control of someone's time, work etc.:
How many of you saw how inefficient communication could effect negatively welfare of the employees particularly and companies in general?
Usually our communication is effected the most by our emotions. We make a lot of assumptions, we experience negative emotions, because we react in a certain way to the things that happened.
I experienced by myself that every time I see an unfair treatment from somebody to anybody around me or myself - I got on fire and can explode in criticism or rude tone. But many people who deal with me could not describe me as impulsive or offensive person. And that's because I explore myself a lot to understand why do I have these reactions. For example, why if somebody from work calls me in weekend, it may irritate me. I know that in this case my emotions driven up, because I do not like when somebody feel in right to encroach* on my personal time.
I guess, you had a lot of same situations, when you feel an emotional reaction to the certain circumstances. The higher the reaction - the more times this thing repeated in your life.
So, what do I do with my emotions? And how do I build my efficient communication with others?
1. When I feel huge emotional wave, I breath ones deeply and exhale calmly and slowly. If it doesn't change my inner state and i steel feel angry or exited I repeat It one or two times more and then i feel much calmer. Then I can switch myself to the rational part of the brain.
2. As you probably already know our left part of the brain is responsible for data and logical thinking (the right one for emotions and creativity). So, by breathing deep I prepare my brain to switch for logical solution. My focus is on "what can I do now?", "Do I have enough information to make a decision?"
In case of weekend call my thoughts usually reflect this: Is it an urgent call? If "Yes"- the person can message me. If "Not"- It could wait till Monday.
And also "Is it good for me to not to answer? - Yes,because I protect my personal time and make clear rules in communication by not answering".
Also" Is it good for the person that called me? - Yes, because he/she has other options to contact me if it is something really important and urgent. And if it's not important and urgent, then this person will learn to plan his/her time better in the future to deal with me in the working days"
3. After my decision I am able to "play" in my head the scenario about how will I discuss with this person about respecting our own space and time? And then I can again switch to emotional and creative part of the brain- the right one. Because now, I am focused on positive solution. And I usually create a very interesting story or situation, when my colleague is able to understand deeply my position and even maybe learn something.
So, let's overview the method I presented above to deal with emotions in communication and "safe" your good relationship:
1. Breath deeply!
2. Focus on logical solution, that you are in charge to make (try to not depend on others).
3. Create an interesting and positive scenario to discuss about the issue with the your colleague about the problem. Do not forget about positive and solution oriented focus!
Good luck and share this information with your friends, if you find it useful! Thank you!
Encroach* - to gradually take away someone else's rights, or to take control of someone's time, work etc.:
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